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Education and work

The AI Divide: Those Who Learn AI and Those Left Behind

Dr. Beza LefeboVP, AI Strategy and Workforce Development. 1 min read

The public debate about artificial intelligence often focuses on a future in which AI replaces people.

A more immediate divide is already forming between people who know how to work with AI and those who do not.

Professionals who use AI effectively can research faster, examine more information, automate repetitive work, improve communication, and test ideas at lower cost. Those benefits accumulate over time.

The person who saves one hour today may use that hour to learn, build, serve a customer, or solve another problem. Repeated across months and years, the advantage becomes significant.

The OECD reports that skills shortages are already limiting AI adoption, particularly among small and medium-sized enterprises. More than half of SMEs not using generative AI identify skills as a major barrier. The OECD also emphasizes that fewer than 1 percent of workers will need advanced AI-development skills. Most people need practical digital literacy, data interpretation, problem-solving, creativity, and the ability to use AI responsibly.

This difference is rarely acknowledged clearly enough.

We do not need to turn every worker into a machine-learning engineer. We need to teach people how to define a problem, provide useful context, examine an output, verify evidence, protect sensitive data, and recognize when the system should not be trusted.

The AI divide will not follow only income or education. It will also follow organizational leadership.

Some employers will provide approved tools, training, governance, and opportunities to redesign work. Others will prohibit AI, provide no guidance, then expect employees to compete with AI-enabled organizations.

Fear is not a workforce strategy.

AI will automate tasks and reshape jobs, but people who understand the technology will be better positioned to supervise it, improve it, and apply it within their professions.

Sources and further reading

  1. Organisation for Economic Co-operation and Development. “AI and Skills: What We Know So Far.” 2026.
  2. Organisation for Economic Co-operation and Development. “Generative AI and the SME Workforce.” 2025.

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